Refund policy
Returns
Due to Georgia Laws we cannot accept returns or exchanges of alcohol. All sales are final.
We have a 30-day return policy on wine accessories and apparel, meaning you have 30 days from receipt to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please come into the shop or contact us at cheers@3parkswine.com.
Unfortunately, we cannot accept returns on sale items or gift cards. You can always contact us for any return questions at cheers@3parkswine.com.
Damages and Issues
Please inspect your items upon reception and contact us immediately if the item is flawed, defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
Holds
We can hold wines from Online Sales or Special Orders for up to two months. If an order has not been picked up within that time and reasonable attempts to contact the customer have been made, the shop reserves the right, at its discretion, to return the item to inventory.